Data Deletion Instructions

BB Media, BrandBoosty Inc. (“BB Media,” “we,” “us”) respects your right to control your data. This page explains how you or an account owner can request deletion of the data we hold about you, including any data we obtained via Facebook or Instagram while providing social media management services.

How to request deletion

Send an email to sales@brandboosty.ca with the subject line “Data Deletion Request” and include the following so we can locate and verify your data:

• Your full name and the business or brand name (if applicable);
• The email address, Facebook Page, and/or Instagram account associated with the data;
• A brief description of the data you would like us to delete.

Once we receive and verify your request, we will delete the relevant data within 30 days and send you a confirmation when the deletion is complete. We may retain limited information where required by law or for legitimate business records, and will let you know if that applies.

Revoke our access immediately

If we manage your Facebook Page or Instagram account, you can revoke our app's access to your data at any time by disconnecting it in your Facebook settings:

• Go to Facebook Settings → Business Integrations;
• Find our app in the list of connected apps. It is named “BB OS Sync” (BB Media's app; you may also see it listed under BB Media);
• Select it and choose Remove.

Removing the integration immediately revokes our access to your Facebook and Instagram data. To also have the data we previously stored deleted, please still email us using the steps above.

Questions

For more on how we handle data, see our Privacy Policy. For any questions, contact us at sales@brandboosty.ca.